Prescription Refill Requests

We are proudly partnered with Vet's First Choice!

"Vets First Choice is the nation’s largest veterinary partner-pharmacy providing veterinarians with a custom online store so they can offer the best home delivery service for their clients. They offer pet owners a way to shop online with their own veterinarian in a safe and secure web store for their pet. Behind the scenes, they are the veterinarian’s fully-licensed and accredited veterinary pharmacy. They have direct partnerships with all of the manufacturers--so they don’t just guarantee that the products “are the same”...they 100% guarantee that all products have been handled properly to maintain their quality. That’s a big difference when it comes to the safety of a pet."

To shop from our online pharmacy and have your prescription shipped directly to your house (you can even set your products on auto-ship if you are getting them on a regular basis!), select the picture below or select the yellow Shop Now button above (desktop version only)!

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At Happy Valley Veterinary Hospital, we take care to provide our clients and patients with high quality services personalized for their unique needs. If your pet has had an exam here within the past year, we are happy to assist with prescription refills. Please be aware that some medications do require yearly blood-work.

You may submit a refill request 24 hours a day, 7 days a week but we do require 24 hour prior notice to when the medication is needed. Our staff members will review and fill orders during our business hours Monday through Saturday 9am - 6pm and Sunday 9am - 4pm.

Please be aware of the following facts regarding online pharmacies:

Price Matching:

We offer pricing comparable to online pharmacies, and price match with 1800PetMeds on certain items, including Trifexis. In fact, when online shipping and handling charges are added to an order, the online pharmacy’s prices can actually be higher than our own.


We are able to mail medications to you at a fee, but please provide at least 3 days notice before you run out.

Manufacturer Guarantees:

Because Happy Valley Veterinary Hospital is an authorized veterinary pharmacy, we are able to offer you the manufacturer’s guarantee of their products. Elanco, maker of Trifexis, states that if your dog tests positive for heartworms or hookworms, they will replace the product and pay for the diagnosis and treatment of your pet. Novartis, maker of Interceptor and Sentinel, offers the same 100% satisfaction guarantee. These companies will only honor the guarantees when their products have been prescribed by, and purchased from, your pet’s veterinarian.

Purchases from unauthorized distributors, including internet pharmacies like 1800PetMeds and mail order catalogs, DO NOT qualify for the guarantee. These distributors cannot legally purchase them from the manufacturers. The manufacturers distribute exclusively to veterinarians.

Rebates, Promotions and Free Doses:

We are able to offer you the manufacturer’s promotion of free doses and/or cash back rebates, which will be a further savings for you.

FDA Compliance:

We assure you that any prescription medication you purchase from us has been inspected and approved by the FDA (Federal Drug Agency), and has been manufactured and packaged in the United States according to government regulations.

If your pet has a reaction to the medication, we will be there to help and assist you and your pet.

Please fill out the form below or call our office if you would like to order a medication from us, and we will have it ready for you within 24 hours of your request. Or, if you still prefer, we will provide you with a written script to have filled, or authorize your online pharmacy prescription.

Contact Us

If you have general questions, please feel free to reach out to us!


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Office Hours

Our Regular Schedule

Happy Valley Office


9:00 AM-7:00 pm


9:00 AM-6:00 pm


9:00 AM-6:00 pm


9:00 AM-6:00 pm


9:00 AM-7:00 pm


9:00 am-7:00 pm


9:00 am-7:00 pm